For after-hours medical care - call your practice first.
As a ProCare practice, we want to offer our patients round-the-clock access to quality medical care.
That's why you can now phone us outside usual opening hours and be connected to our registered nurse telephone triage service.
If you or a family member is unwell - simply call us on the usual practice phone number - 09-488-3000 - and a registered nurse will assess and manage your medical needs. We want you to have the best level of medical assistance without incurring unnecessary extra costs, so please phone us first.
If you do need to go to an A&M or ED, our nurses will advise you of your nearest service.
Get in touch if you have any questions about our after-hours service, or speak to a member of the practice team next time you visit.
The team offers education on a wide range of health topics from diet and lifestyle to sexual health, from safe food hygiene to asthma care and inhaler technique and variety of other healthcare issues.
If there is a healthcare issue that we are unable to supply advice on, then we will do our best to find further information or refer you to a health provider who can help.
We have used the services of Family Doctors’ at Smales since 2011. They have provided us with pre-employment screening for our clinical staff as well as on-site Flu vaccinations. Having the vaccinations on site makes it easier for our staff to participate in the annual vaccination programme.
The doctors have also provided us with an in depth occupational health assessment where privacy of the individual was fully respected and the employee made a safe and early return to work.
Chris Mak - Hospice North Shore