I understand the following:

Access to my health information

I have the right to access (and have corrected) my health information under Rules 6 and 7 of the Health Information Privacy Code 1994.

Visiting another GP

If I visit another GP who is not my regular doctor I will be asked for permission to share information from the visit with my regular doctor or practice.

If I have a High User Health Card or Community Services Card and I visit another GP who is not my regular doctor, he/she can make a claim for a subsidy, and the practice I am enrolled in will be informed of the date of that visit. The name of the practice I visited and the reason(s) for the visit will not be disclosed unless I give my consent.

Patient Enrolment Information

The information I have provided on the Practice Enrolment Form will be:

  • held by the practice.
  • used by the Ministry of Health to give me a National Health Index (NHI) number, or update any changes.
  • sent to the PHO and Ministry of Health to obtain subsidised funding on my behalf.
  • used to determine eligibility to receive publicly-funded services. Information may be compared with other government agencies but only when permitted under the Privacy Act.

Health Information

Members of my health team may:

  • add to my health record during any services provided to me and use that information to provide appropriate care.
  • share relevant health information to other health professionals who are directly involved in my care.

Audit

In the case of financial audits, my health information may be reviewed by an auditor for checking a financial claim made by the practice, but only according to the terms and conditions of section 22G of the Health Act (or any subsequent applicable Act). I may be contacted by the auditor to check that services have been received. If the audit involves checking on health matters, an appropriately qualified health care practitioner will view the health records.

Health Programmes

Health data relevant to a programme in which I am enrolled (e.g. Breast Screening, Immunisation, Diabetes) may be sent to the PHO or the external health agency managing this programme.

Other Uses of Health Information

Health information which will not include my name but may include my National Health Index Identifier (NHI) may be used by health agencies such as the District Health Board, Ministry of Health or PHO for the following purposes, as long as it is not used or published in a way that can identify me:

  • health service planning and reporting
  • monitoring service quality
  • payment

Research

My health information may be used for health research, but only if this has been approved by an Ethics Committee and will not be used or published in a way that can identify me.

Except as listed above, I understand that details about my health status or the services I have received will remain confidential within the medical practice unless I give specific consent for this information to be communicated.

By viewing and using this website you are agreeing to have read and accept the following terms and conditions of use.

If you do not agree to these terms or if you are dissatisfied with any portion of this website your sole and exclusive remedy is to discontinue use.

We may change these terms and conditions at any time. Any changes to these terms apply from the time they are published on this site.

For the purposes of these terms and conditions, "this website", "we" and "our" shall mean Family Doctors at Smales.

Disclaimer

Information on this website may change at any time and is provided "as is". Every effort has been made to ensure the information on this site is accurate and up to date. However, we accept no responsibility for any errors, omissions or inaccuracies in the information. The provision of information on this website will not constitute any representation, warranty or undertaking (either express or implied) that the information is correct or that the information is current and up to date. The contents are not a substitute for specific advice for your particular circumstances and should not be relied upon as such.

You must take your own precautions to ensure that the process, which you employ for accessing this web site, does not expose you to the risk of viruses, malicious computer code or other forms of interference, which may damage your own computer system.

We will not be liable for any loss, damage, cost or expense whatsoever suffered as a result of use of this site, inability to use this site, reliance on the information on this site or through directly or indirectly applying information on this site or its services.

If you are using this website or purchasing goods for business purposes, you agree that the New Zealand Consumers Guarantees Act 1993 does not apply.

Other sites

We are not responsible for, and have no knowledge of, or control over the content of, any other websites linked to from this website. Links to other websites are provided for your information and convenience only. We accept no liability for the content of those websites, and the use of any information on any linked website is at your sole risk.

Intellectual Property

Family Doctors at Smales and any other persons expressly indicated on this site, owns or has rights to use all proprietary and intellectual property rights on the site and its contents (including, without limitation, copyright, logos and trade marks).

Family Doctors at Smales welcomes use of this site for your non-commercial use provided that you do not remove any copyright, trademark and other proprietary notices contained in the content. You may not copy, display or redistribute for commercial purposes any portion of the information on this site without our express permission.

Any rights not expressly granted in these terms and conditions are reserved.

Privacy

Family Doctors at Smales respects and maintains your right to privacy.

We do not collect private or personal information from this web site unless you willingly and expressly provide it.

We will not disclose any of your personal information except when:

  1. we have your permission
  2. is required for the delivery of our services to you
  3. is required by law.

We will never rent, sell or barter your personal information to a third party for purposes unrelated to your use of our services.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information that you transmit to us. Accordingly, any information that you transmit to us is transmitted at your own risk.

However, the information submitted via this site once received is held in confidence. Your information will be stored in our customer database and only Client staff have access to this database. We may use this information to contact you in response to queries or send you news and information from time to time which we believe may be useful to you.

You may ask us to provide a copy of any personal information we might hold about you and ask that we correct any details that may no longer be correct. This can be done by contacting us.

Site Activity Tracking

We use analytics technology such as Google Analytics to measure your use of our site. Such tools use "cookies", which are text files placed on your computer. Cookies do not capture or track any personal information and cannot identify you as an individual.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website.

Any information gathered about your use of this site is only used to help us improve the content or layout of this website. It is not used for marketing purposes.

The information generated by the Google Analytics cookie about your use of this website is transmitted to and stored by Google on their servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may wish to read Googles privacy policy or the Google Analytics Terms of Service.

Jurisdiction

These terms and conditions are governed by the laws of New Zealand and you consent to the exclusive jurisdiction of the Courts of New Zealand in all disputes arising out of or relating to the use of this site.

 

Tel: 09-488-3000
Fax: 09-489-3187
Postal: P.O. Box 31943, Milford, 0741
Auckland

Testimonials

We began using Family Doctors at Smales at the request of a client, location was the biggest issue for our client so Family Doctors solved this issue because of location.

We have found dealing with Family Doctors meets our current needs, we are now using Family Doctors for additional services and these are being met well.

We would recommend Family Doctors for the location, access to medical help and ease of use with staff.

NZProvide

Contact

Tel: 09-488-3000
Fax: 09-489-3187
Postal: P.O. Box 31943,
Milford, 0741
Auckland

Email Us

Location

Ground Floor, Sovereign House
Smales Farm, Auckland, 0622

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