At Family Doctors @ Smales we provide a range of services.

You can phone our nurses to order a repeat prescription. 24 hours notice must be given otherwise there may be an additional charge of $5.00 for urgent same day turnaround. Most patients will be required to see the Doctor every 3 months for repeat prescriptions unless prior arrangements have been made. This is a requirement of Ministry of Health.

These procedures can be done by any one of our nurses in conjunction with a Doctor. You will need to book an appointment for this. We will use the most suitable products available depending on the type of wound.

Removal of sutures or clips usually involves a check of the wound for any signs of infection before suture or clip removal then dressing of the wound.

Our nursing staff are trained in this field. We will use the most suitable products available depending on the type of wound and its condition.

We are constantly being introduced to new and advanced products that pharmaceutical companies have to offer and attend training updates where available.

You can book an appointment with one of our nurses for a blood pressure check. There may be a $5.00 charge.

When you are ready to quit, we are here to support you. We are highly motivated to help our patients achieve well-being. Quitting smoking is a difficult essential step towards optimum health and it is possible. Talk to us!

We appreciate that injections are probably one of the most feared aspect of a visit to the medical centre, but we are skilled at this and intend to make it as pain free as possible.

People with Asthma have over sensitive airways that react to triggers that don’t affect other people.

Asthma can be triggered by allergens, cold and flu symptoms, weather changes such as cold and dry air. A person’s asthma triggers cause their airway to tighten and partially close up. This makes it hard for a person to breath in and even harder to breathe out.

IV therapy can assist your immune system and improve your health and wellbeing.

IV nutrients are delivered directly into your bloodstream via a drip. As this bypasses your digestive system it improves the absorption rate of vitamins and nutrients.

We have a team of nurses who provide individualised knowledge about Diabetes to help you build skills for self management, symptom monitoring and action plans. We provide education, annual reviews, referrals, advise and support with lifestyle management of diet, exercise, blood glucose monitoring, eye and foot checks.

Osteoporosis is one of the most common bone diseases affecting half of women and half of men over the age of 60 years. This reduces bone quality and causes brittle bones and ultimately fractures. Aclasta is a single intravenous infusion every 12 months. It reduces bone fractures and is idea for patients who are unable to tolerate bisphosphonates like Fosamax.

The most common side effect is flu like symptoms that can last a few days. If you would like to take advantage of Aclasta, please book an appointment with your Doctor.

Dr Antje Bongartz offers advice in Holistic Health. She has a special interest in nutritional medicine which includes dietary advice and supplementation.


We began using Family Doctors at Smales at the request of a client, location was the biggest issue for our client so Family Doctors solved this issue because of location.

We have found dealing with Family Doctors meets our current needs, we are now using Family Doctors for additional services and these are being met well.

We would recommend Family Doctors for the location, access to medical help and ease of use with staff.


Opening Hours

  • Mon - Fri: 7.45am - 5.30pm
  • Sat & Sun - Closed
  • Public Holidays - Closed

After Hours Emergency

Southern Cross Easy-Claim

Family Doctors is a Southern Cross Medical Insurance affiliated easy-claim provider.

We are now able to claim for your medical fees at the time of your consultation. Your member card is an accepted means of identification to electronically claim for covered or part-covered services.

Southern Cross Easyclaim


Tel: 09-488-3000
Fax: 09-489-3187
Postal: P.O. Box 31943,
Milford, 0741

Email Us


Ground Floor, Sovereign House
Smales Farm, Auckland, 0622

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Education & Advice

The team offers education on a wide range of health topics from diet and lifestyle to sexual health, from safe food hygiene to asthma care and inhaler technique and variety of other healthcare issues.

If there is a healthcare issue that we are unable to supply advice on, then we will do our best to find further information or refer you to a health provider who can help.